APPROVED KNOWLEDGE ONLY
Answers from information you have signed off
Your chatbot replies from a knowledge base you approve: your services, prices, policies and the answers to the questions your customers ask most. If it doesn’t know, it says so and routes the question to your team.
Why it matters
Why an AI that guesses is worse than no AI at all
General-purpose AI will happily invent a price, a policy or an opening time. One confident wrong answer costs more than a hundred good ones, because the customer remembers it and so does the review site.
We build a closed knowledge base from your website, documents and kickoff notes, you approve every fact, and the chatbot is designed to answer from it. Anything outside that scope is handled honestly and passed to a person.
How it works
How it works, step by step
We gather your knowledge
Website, price lists, FAQs, policies and the questions your team answers every week, organised into clear facts.
You approve it
You review the knowledge base before launch and sign off what the chatbot is allowed to say. Nothing goes live without your approval.
It stays honest
Unknown questions get a candid “I’ll check with the team” plus contact capture, and they appear in your report so the knowledge keeps growing.
Every feature set up for you, not by you
There is no builder to learn and no settings page to maintain. We design the conversation, load your approved knowledge, connect your tools and tune every feature during the two-week build. After launch we keep improving it from the conversations it has.
Every chat feature here is included in every chatbot we run. Phone answering comes with the AI voice receptionist, which also handles call transfers and call summaries.
Good to know before you start
Frequently asked questions
See what your approved knowledge base would look like
Book a 30-minute call and we’ll show you how each feature would work for your business.