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After-hours lead capture chatbot

After-hours lead capture

Many enquiries arrive in the evening and at weekends. Our AI chatbot answers them straight away, captures the details and has warm leads waiting for your team the next morning.

Conversation in progressWarm lead · 11:52pm
Website visitorBen
993 ••• ••••
ReceivedAfter hours, 11:52pm
EnquiryWeekend appointment
AvailabilitySaturdays 9am to 1pm
Next stepOptions sent at 8am
Sent to your team
Chat with us
Replies in seconds
Is anyone available this evening, or is it too late?
AI agentI’m the AI agent, so I’m here at any hour. The team is back at 8am. How can I help in the meantime?
I wanted to know if you offer weekend appointments.
AI agentWe do, on Saturdays from 9am to 1pm. I can ask the team to send you some times first thing. May I take your name and best number?
That would be helpful. I’m Ben, 993 ••• ••••
AI agentThank you, Ben. The team will text you Saturday options when they are back at 8am.
AI agent
Replied in 2 seconds

Capture enquiries outside business hours

12am·····6am·····12pm·····6pm·····
0 / 0
AFTER HOURS
One day of enquiries, hour by hour
Most of them arrive when nobody is at the desk.
Team hours, 9 to 5After hours
Every one of these got a proper reply and, where it mattered, a lead waiting for the team at 9am.
12am·····6am·····12pm·····6pm·····
0 / 0
AFTER HOURS
One day of enquiries, hour by hour
Most of them arrive when nobody is at the desk.
Team hours, 9 to 5After hours
Every one of these got a proper reply and, where it mattered, a lead waiting for the team at 9am.

What you’re missing today

How an AI chatbot helps with after-hours lead capture

Your office hours and your visitors’ research hours do not always match. A useful answer at night or over the weekend can keep an enquiry moving.

We set clear expectations about what the assistant can answer and when a person will follow up. It helps your website remain useful outside business hours without pretending your staff are online.

What changes with a chatbot

What the chatbot handles for you

Answer around the clock

Make approved service and policy information available when visitors need it.

Capture the conversation

Collect enquiry details and what the visitor wants help with.

Set honest expectations

Explain your published hours and follow-up process rather than promising immediate staff availability.

Designed around your brand voice

We learn your services, your customers and the way you talk. Then we design every conversation, test it on the questions your customers ask and run it for you. You review it before launch, and we keep it sharp as your business changes.

Usually live in about two weeks. Priced to fit what you need it to do.

Good to know before you start

Frequently asked questions

Get an after-hours chatbot for your website

We’ll show you what your chat could sound like, using your business.