AI chatbot features
AI chatbot features that turn conversations into customers
Personalised, natural conversations, approved answers, qualified leads, booked appointments and clean handovers to your team. Here is everything a chatty leads chatbot does, designed, built and run for you.
Everything your chatbot does, at a glance
What to look for
What features should a chatbot have?
Most chatbot feature lists are long and interchangeable: menus, buttons, canned replies, a dashboard. None of that tells you whether a visitor at 11pm gets an answer, a booking or a dead end. The features that matter are the ones that change what happens next.
We judge every feature by three outcomes. Did the visitor get a useful answer? Did your team get a qualified lead? Did it happen without anyone on your side lifting a finger? If a feature doesn’t move one of those, it isn’t on this page.
How the features work together
Understand. Qualify. Hand over.
Understand
It reads the whole message, asks the natural follow-up and answers from information you have approved, in your brand voice.
Qualify
It asks what your best salesperson would ask, checks live availability and books the appointment or quote call inside the chat.
Hand over
Your team gets a written summary in email, Slack or your CRM, a live transfer during opening hours and a report every month.
Every feature set up for you, not by you
There is no builder to learn and no settings page to maintain. We design the conversation, load your approved knowledge, connect your tools and tune every feature during the two-week build. After launch we keep improving it from the conversations it has.
Every chat feature here is included in every chatbot we run. Phone answering comes with the AI voice receptionist, which also handles call transfers and call summaries.
Good to know before you start
Frequently asked questions
See the features at work
See every feature in one conversation
Book a 30-minute call and we’ll show you how each feature would work for your business.