Now on your phone line too: the AI voice receptionist.See how it works

AI chatbots for ecommerce

AI chatbot for ecommerce stores

A done-for-you AI chatbot for your online store. It helps shoppers choose the right product, answers questions about sizing, shipping and returns, and helps more visitors buy with confidence.

Conversation in progressWarm lead · 10:31pm
Website visitorJo
993 ••• ••••
Looking forSofa for a small flat
Space3 metres wide
UseEveryday lounging
Next stepDetails sent by text
Sent to your team
Chat with us
Replies in seconds
Which sofa would suit a small flat? The living room is about 3 metres wide.
AI agentOur compact two-seater is 1.8 metres wide, so it would fit comfortably. Will it be mainly for everyday lounging or for guests?
Everyday lounging, mostly.
AI agentThen the deep-cushion version would suit you well. Delivery is free and returns are open for 60 days. May I text you the details? I’ll just need your name and number.
That would be great. I’m Jo, 993 ••• ••••
AI agentThank you, Jo. I’ve sent the details by text, and our team is here if you have any questions.
AI agent
Replied in 2 seconds

Built for online stores

Answer the question that stands between browsing and buying.

Answers 24/7

Qualifies before you call

Books into your calendar

What you’re missing today

How our AI chatbot helps ecommerce stores

A question about sizing, suitability, delivery or returns can pause a purchase. A helpful answer in the moment makes your existing product content easier to use.

We shape the assistant around your range, brand voice and customer questions. It helps shoppers understand products and policies, and guides them to the right next step. Any account-specific order or stock information is agreed as part of your requirements.

What changes with a chatbot

What the chatbot handles for you

Explain the product

Help shoppers compare approved features, materials, dimensions and intended use.

Clarify the purchase

Answer delivery, returns and warranty questions using your published policies.

Guide the next step

Direct visitors to relevant product pages or capture a question for your team when information is missing.

Designed around your brand voice

We learn your services, your customers and the way you talk. Then we design every conversation, test it on the questions your customers ask and run it for you. You review it before launch, and we keep it sharp as your business changes.

Usually live in about two weeks. Priced to fit what you need it to do.

Good to know before you start

Frequently asked questions

Get an AI chatbot for your online store

We’ll show you what your chat could sound like, using your business.