Use case / Tour bookings
Tour bookings
Our AI chatbot answers questions about your space, learns what each visitor needs and books tours, viewings and site visits.
From curious visitor to booked tour
Why use a chatbot for tour bookings
People often want to see a space before making a decision. They may have questions about the location, facilities, size or suitability for their needs. An assistant can answer those first questions and gather visit preferences, so the next interaction with your team starts with a clearer understanding of what they want to see.
What your customers see
How the chatbot conversation works
01
Find the right space
Ask which location or type of space interests the visitor and what they hope to use it for.
02
Answer practical questions
Explain the approved information that helps someone decide whether a visit would be useful, including what the visit normally covers.
03
Collect a preference
Ask for a preferred day or time range, then use your agreed booking route or send the visitor towards a visit request.
A conversation like yours
An example chatbot conversation
Trained on your business
Locations, facilities, visit options, opening hours, approved accessibility information and your tour-request or booking process.
When the chatbot hands over to your team
A preferred time is not a confirmed appointment. Availability and confirmation depend on the booking process agreed with your business.
We agree where each enquiry goes before launch: your form, booking link or team contact. If you need an extra connection, we’ll scope it with you.
Frequently asked questions
Get a tour booking chatbot for your website
Show us your website and tell us what a great lead looks like. We’ll show you what your chat could sound like.